Written by Emma Privacy Policy

Effective Date: 20/08/2021

1. Introduction Welcome to Written by Emma (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you subscribe to our website or purchase artwork or spaces in our calligraphy and art workshops.

2. Information We Collect When you subscribe to our website or purchase a workshop space, we may collect the following information:

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely through third-party payment providers)

  • Contact number (if provided)

  • Any additional information you provide when contacting us or signing up for events

3. How We Use Your Information We use your personal information to:

  • Process and confirm workshop bookings

  • Send you relevant updates, newsletters, and promotional emails (if you have opted in)

  • Respond to your inquiries and customer service requests

  • Improve our services and user experience

  • Comply with legal obligations

4. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

  • Payment processors to securely complete transactions

  • Service providers who assist in managing our website, emails, and bookings

  • Legal authorities if required by law

5. Data Security We take reasonable precautions to protect your personal data from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal and contractual obligations)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at hello@writtenbyemma.co.uk.

7. Cookies & Tracking Technologies Our website may use cookies and similar tracking technologies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Wedding Stationery Privacy

For clients who book wedding stationery services, we handle personal data with special care:

  • Guest addresses provided for envelope addressing will be securely destroyed once the client who booked our services has accepted the finished work.

  • We may use photographs of wedding stationery, including venue details, for promotional purposes only after the wedding has taken place, unless the client expressly requests otherwise. 

10. Contact Us If you have any questions about this Privacy Policy, please contact us at: Emma Wilson (Written by Emma), hello@writtenbyemma.co.uk